Terms of Use
For www.parkpassmarketplace.com and Parkpass mobile applications
Last Updated: June 1, 2026
These Terms of Use ("Terms") govern your access to and use of the Parkpass website, mobile applications, and related services (collectively, the "Platform"). The Platform is owned and operated by Parkpass, LLC ("Parkpass," "we," "us," or "our"). By accessing or using the Platform, you agree to be bound by these Terms.
1. Overview of the Parkpass Platform
Parkpass is a technology marketplace that enables:
- Parking Space Hosts to list personal or commercial parking spaces for short‑term or long‑term use.
- Drivers/Guests to reserve parking spaces posted by Hosts.
- Event Promoters to coordinate parking for events and share revenue with third‑party parking providers.
- Parking Investors to purchase or invest in parking spaces as an investment instrument and sublet those spaces to others.
Parkpass is not a parking operator, real estate broker, insurer, or financial advisor. We provide a marketplace and technology platform only.
2. Eligibility
To use the Platform, you must:
- Be at least 18 years old.
- Have the legal authority to enter into binding agreements.
- Use the Platform in compliance with all applicable laws and regulations.
3. Account Registration
You must create an account to access certain features. You agree to:
- Provide accurate and complete information.
- Maintain the confidentiality of your login credentials.
- Be responsible for all activity under your account.
We may suspend or terminate accounts that violate these Terms.
4. User Roles and Responsibilities
4.1 Parking Space Hosts
Hosts agree to:
- Provide accurate descriptions of parking spaces.
- Ensure they have legal rights to list and monetize the space.
- Maintain the space in a reasonably safe and accessible condition.
- Comply with local zoning, HOA rules, lease agreements, and municipal regulations.
Hosts are solely responsible for their listings and interactions with Guests.
4.2 Drivers/Guests
Guests agree to:
- Use reserved spaces only for lawful parking.
- Follow all instructions provided by Hosts or event organizers.
- Vacate the space at the end of the reservation period.
- Accept that Parkpass does not guarantee availability if the Host fails to provide access.
4.3 Event Promoters
Promoters using the Platform agree to:
- Provide accurate event information.
- Coordinate with third‑party parking providers.
- Comply with revenue‑sharing agreements facilitated through the Platform.
4.4 Parking Investors
Investors acknowledge that:
- Parkpass does not provide investment advice.
- All investment decisions are made independently.
- Returns are not guaranteed.
- Subletting activity must comply with local laws and property rules.
5. Payments and Fees
Payments for reservations, revenue sharing, and investment‑related transactions are processed through third‑party payment providers. You agree that:
- Parkpass may charge service fees, listing fees, or transaction fees.
- Fees are disclosed at the time of listing or booking.
- Parkpass is not responsible for payment delays caused by third‑party processors.
- All transactions are final unless otherwise stated.
6. Cancellations and Refunds
Cancellation and refund policies may vary by Host, event promoter, investment agreement, and type of reservation. Users must review applicable cancellation terms before booking or listing.
Parkpass may issue refunds at its sole discretion in cases of fraud, system error, or policy violations.
7. User Conduct
You agree not to:
- Use the Platform for unlawful purposes.
- Post false, misleading, or fraudulent information.
- Damage or interfere with the Platform's functionality.
- Attempt to circumvent fees or payment systems.
- Engage in harassment, discrimination, or unsafe behavior.
Violations may result in account suspension or legal action.
8. Parkpass Is a Marketplace Only
Parkpass does not:
- Own or operate parking spaces.
- Guarantee the safety, legality, or condition of any parking space.
- Provide insurance for Hosts, Guests, Promoters, or Investors.
- Assume responsibility for disputes between users.
Users interact and transact at their own risk.
9. Disclaimers
To the fullest extent permitted by law:
- The Platform is provided "as is" without warranties of any kind.
- Parkpass disclaims all liability for loss, damage, or injury arising from use of the Platform or any parking space.
- Parkpass does not guarantee uninterrupted or error‑free service.
10. Limitation of Liability
Parkpass, its officers, employees, and affiliates shall not be liable for:
- Indirect, incidental, special, or consequential damages.
- Loss of profits, data, or business opportunities.
- Damages exceeding the total fees paid by you to Parkpass in the past 12 months.
Some jurisdictions do not allow certain limitations; in those cases, limitations apply to the maximum extent permitted.
11. Indemnification
You agree to indemnify and hold Parkpass harmless from claims, damages, losses, and expenses arising from:
- Your use of the Platform.
- Your listings, bookings, investments, or interactions with other users.
- Your violation of these Terms or applicable laws.
12. Intellectual Property
All content on the Platform — including trademarks, logos, software, and design — is owned by Parkpass or its licensors. You may not copy, modify, distribute, or reverse‑engineer any part of the Platform.
13. Privacy
Your use of the Platform is also governed by our Privacy Policy.
14. Third‑Party Services
The Platform may integrate with third‑party services such as payment processors, mapping tools, or identity verification services. Parkpass is not responsible for third‑party actions or policies.
15. Termination
Parkpass may suspend or terminate your account for violating these Terms, fraudulent or harmful behavior, or inactivity or operational reasons. You may stop using the Platform at any time.
16. Governing Law
These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict‑of‑law principles. Any disputes shall be resolved in state or federal courts located in Virginia.
17. Changes to These Terms
We may update these Terms from time to time. Continued use of the Platform after changes are posted constitutes acceptance of the revised Terms.