Privacy Policy
For ParkpassMarketplace.com and Parkpass Mobile Applications
Last Updated: June 1, 2026
This Privacy Policy explains how Parkpass, LLC ("Parkpass," "we," "us," or "our") collects, uses, shares, and protects information when you use our website, mobile applications, and related services (collectively, the "Platform").
1. Information We Collect
1.1 Information You Provide
- Account information — name, email address, phone number, password.
- Profile details — vehicle information, parking preferences, payment details.
- Listing information — parking space descriptions, photos, pricing, availability.
- Event promoter information — event details, revenue‑sharing arrangements.
- Investment information — investment preferences, subletting details.
- Communications — messages sent through the Platform, customer support inquiries.
1.2 Information We Collect Automatically
- Device information — IP address, browser type, operating system, device identifiers.
- Usage data — pages viewed, features used, time spent on the Platform.
- Location data — GPS or approximate location when using location‑based features.
- Cookies and tracking technologies — used to improve functionality and analytics.
1.3 Information from Third Parties
- Payment processors — confirmation of transactions (we do not store full payment card numbers).
- Identity verification services — fraud prevention and account security.
- Event partners and parking providers — reservation confirmations and operational data.
2. How We Use Your Information
We use collected information to:
- Provide, operate, and improve the Platform.
- Facilitate parking reservations, listings, investments, and event‑related transactions.
- Process payments and send receipts.
- Communicate with you about your account, bookings, or support requests.
- Personalize your experience and recommend relevant listings.
- Detect, prevent, and address fraud or security issues.
- Comply with legal obligations and enforce our Terms of Use.
3. How We Share Your Information
3.1 Other Users
- Hosts receive necessary details about Guests who book their spaces.
- Guests receive instructions and Host‑provided information about their reservation.
- Event promoters receive reservation and operational data for their events.
- Investors may receive information related to subletting activity.
3.2 Service Providers
We share information with trusted third parties including payment processors, cloud hosting providers, customer support tools, identity verification services, and analytics providers. These providers are contractually required to protect your information.
3.3 Legal and Compliance
We may disclose information when required to comply with laws, protect the rights or safety of Parkpass or users, or enforce our Terms of Use.
3.4 Business Transfers
If Parkpass is involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to keep you logged in, remember your preferences, analyze Platform performance, and deliver relevant content. You can manage cookie settings through your browser, but disabling cookies may affect functionality.
5. Your Choices and Rights
Depending on your location, you may have rights such as:
- Accessing the personal information we hold about you
- Requesting corrections or updates
- Requesting deletion of your information
- Opting out of marketing communications
- Restricting or objecting to certain data uses
- Requesting a copy of your data (data portability)
To exercise these rights, contact us at privacy@parkpassmarketplace.com.
6. Data Security
We use administrative, technical, and physical safeguards including encryption, secure servers, access controls, and monitoring for suspicious activity. However, no system is completely secure, and we cannot guarantee absolute protection.
7. Data Retention
We retain information for as long as necessary to provide the Platform, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account at any time.
8. Children's Privacy
The Platform is not intended for individuals under 18. We do not knowingly collect personal information from children. If we learn that a minor has provided information, we will delete it promptly.
9. Third‑Party Links and Services
The Platform may contain links to third‑party websites or services. We are not responsible for their privacy practices. We encourage you to review their policies before interacting with them.
10. International Users
If you access the Platform from outside the United States, you consent to the transfer and processing of your information in the U.S., where data protection laws may differ from your jurisdiction.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. When we do, we will revise the "Last Updated" date at the top. Continued use of the Platform after changes are posted constitutes acceptance of the updated policy.
12. Contact Us
For questions about this Privacy Policy or your data:
Parkpass, LLC
Email: info@parkpassmarketplace.com
Website: www.parkpassmarketplace.com